Privacy Policy – True Blue Property Foundations

1. Introduction

True Blue Property Foundations ("TBPF") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal information necessary to provide buyers advocacy services and to assist clients in their property purchasing journey.

A. What Information We Collect

  • Full name

  • Contact details (phone, email, address)

  • Property preferences and search criteria

  • Communication records related to property assistance

  • Any other information required to deliver our services effectively

B. How We Collect Your Information
We collect personal information through:

  • Direct interactions (e.g., website inquiries, emails, phone calls, consultations)

  • Third-party sources (where permitted by law)

  • Client referrals

3. Use of Personal Information

We use personal information to:

  • Provide property advocacy services, including property search assistance, due diligence, and market insights

  • Facilitate introductions to third-party professionals (e.g., conveyancers, building inspectors, legal representatives) upon request

  • Communicate with clients regarding their property journey and relevant updates

  • Maintain internal records for operational and legal compliance purposes

TBPF does not provide financial or credit advice and does not use personal information for financial product recommendations.

4. Disclosure of Personal Information

We may disclose personal information only when necessary to facilitate property-related services, including to:

  • Conveyancers & legal professionals to assist with property transactions

  • Building & pest inspectors to evaluate property condition

  • Real estate agents for property inquiries and negotiations

  • Other relevant professionals involved in the property buying process

Referral Introductions to Third-Party Professionals
Upon client request, we may introduce them to third-party service providers such as legal professionals and property inspectors. Clients are under no obligation to engage with any introduced party.

TBPF does not sell personal information to third parties.

5. Security and Retention of Personal Information

We store personal information securely and take reasonable steps to prevent unauthorized access, loss, or misuse.

  • Personal information is only retained as long as necessary to fulfill its purpose or comply with legal requirements.

  • Client records related to financial transactions, referrals, and legal agreements are stored securely for up to 7 years in compliance with Australian privacy laws.

  • If no longer required, information will be securely destroyed or de-identified.

6. Access to Personal Information & Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any inaccurate information

  • Withdraw consent for the use of your personal information (subject to legal obligations)

Requests can be made by contacting us via the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements. Updates will be published on this page with the latest revision date.

8. Contact Us

For any privacy-related inquiries, corrections, or complaints, please contact:

Lvl 3/2 Brandon Park Dr, Wheelers Hill VIC 3150
Email: info@tbpf.net.au